Terms of Service and User Agreement

This agreement outlines the terms and conditions governing your use of Fired Life's services, designed to ensure a safe, respectful, and beneficial experience for all members of our community.

Illustration of a legal document with a ceramic seal, symbolizing agreement and trust.
Our agreement with you, crafted for clarity and mutual respect.
Fired Life offers a curated suite of wellness services including personalized wellness coaching, bespoke ceramic and glass product recommendations, an interactive community platform for adults 35+, and a rich library of educational content on mindful living. Our services are designed to enhance your holistic well-being through artisanal craftsmanship and modern health technology. We are not a medical provider, and our coaching and product suggestions are for informational purposes only, not a substitute for professional medical advice.
Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account. You agree to engage respectfully within our community platform, refraining from any inappropriate or harmful content. Information obtained through Fired Life, especially wellness-related advice, should be used thoughtfully and not as a replacement for consulting qualified professionals.
All original content provided by Fired Life, including articles, designs, and brand elements, are the intellectual property of Fired Life. User-generated content submitted to our platform remains the property of the user, who grants Fired Life a non-exclusive, royalty-free license to use, display, and distribute said content within the scope of our services. Our trademarks and brand identity are protected and may not be used without prior written consent.
Any disputes arising from the use of Fired Life's services will be governed by the laws of the State of Texas, with jurisdiction primarily in Austin, TX. We encourage users to first seek resolution through our customer support channels. Should formal resolution be necessary, both parties agree to explore mediation before pursuing litigation. Specific procedures for formal complaints and their resolution are detailed within this section.

Comprehensive Privacy Policy and Data Protection

Understanding how your personal information is gathered, used, and protected is fundamental to our commitment. Our detailed privacy policy ensures clarity and compliance with global data protection standards.

Artistic depiction of protected digital information flowing securely, with a translucent ceramic or glass barrier.
Your data, protected with care and precision.

Information We Collect:

  • Wellness Assessments: Details from your personal wellness questionnaires to tailor recommendations.
  • Community Interactions: Posts, comments, and direct messages within the Fired Life community platform.
  • Product Preferences: Your expressed interests in ceramic and glass wellness products.
  • Usage Analytics: Anonymized data on how you interact with our website to improve your experience.

How We Use Your Data:

  • Personalized Recommendations: Customizing your wellness journey and product suggestions.
  • Community Functionality: Facilitating your engagement and interactions within the platform.
  • Service Improvement: Analyzing trends to enhance and develop new features and offerings.
  • Information Sharing: We only share data with trusted third-party partners and when legally required, always with your consent where applicable.

Advanced Security Measures and Data Protection Protocols

Your peace of mind is paramount. Fired Life implements state-of-the-art security protocols to protect your data from unauthorized access, loss, or misuse.

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Guardians of your digital well-being.

Technical Safeguards

We employ robust SSL encryption for all data in transit, secure server architectures, and sophisticated database protection measures to defend against cyber threats. Regular vulnerability assessments ensure our systems remain resilient.

Administrative Protections

Our team undergoes continuous training on data privacy and security best practices. Access to sensitive information is strictly limited to authorized personnel on a need-to-know basis, enforced by stringent access control policies.

Breach Response Plan

In the unlikely event of a data breach, we have a meticulously designed response plan. This includes immediate detection, thorough investigation, timely notification to affected users and relevant authorities, and prompt remediation actions to mitigate impact.

Your Rights and Control Over Personal Information

Fired Life empowers you with complete control over your personal data. We uphold your rights under data protection regulations like GDPR and CCPA, ensuring you can manage your information effectively.

Illustration of a person gracefully interacting with digital data, symbolizing control and empowerment over personal information.
Empowering you with effortless data management.

Manage Your Data:

  • Access Rights: View your profile, wellness data, and account details at any time through your dashboard.
  • Correction Rights: Easily update or correct any inaccuracies in your personal information.
  • Deletion Rights: Request the closure of your account and the removal of your personal data, subject to legal retention obligations.

Your Control Options:

  • Portability Rights: Export your data in a structured, commonly used, and machine-readable format.
  • Consent Management: Adjust your communication preferences, marketing opt-outs, and data sharing settings through your account.
  • Direct Contact: Our dedicated support team is available to assist you with any data-related requests.

Policy Updates and Legal Contact Information

Our policies are living documents, continuously reviewed and updated to reflect evolving legal landscapes and commitment to user protection. Below, you'll find details on how we communicate changes and how to reach our legal team.

Close-up of a meticulously crafted ceramic journal, symbolizing transparent record-keeping and policy updates.
Transparent change, enduring trust.

Stay Informed:

  • Notification Methods: Major updates will be communicated via email and prominent website announcements.
  • Effective Date: Each policy update will clearly state its effective date.
  • Change Documentation: Previous versions of our policies are available upon request for full historical transparency.

Contact Our Legal Team:

Fired Life Legal Department
823 Highland Park Drive, Suite 200
Austin, TX 78704, United States
Phone: (512) 657-9321
Email: [email protected]

We aim to respond to all legal inquiries within 3-5 business days. Your questions help us maintain clarity and build stronger trust.